Frequent Questions

We get these questions a lot so we are posting them here to help. If you have a question that you do not see answered on our site please do not hesitate to contact us.

No. The most important factors in determining if a dent can be repaired by PDR are depth and location. Dents the size of a dinner plate or larger can be fixed successfully, as long as they are not too deep. On the other hand, some dents that are as small as a dime but very deep, cannot be fixed using PDR because the metal is too stretched. Cracked paint can also be an indication that a dent is too deep. The most common dents fixed are the size of a golf ball and under. 95% of minor dents can be repaired. About 5% of minor dents can’t be fixed due to depth or location.

The first thing to do is to contact your insurance company and initiate a claim. The damage will assessed by an insurance adjuster.

Dent Medic can repair hail damage without a trace. leaving your original paint in pristine condition.

This depends on the amount of damage. In most cases, this means same day service.
Absolutely not. Once a dent has been removed properly with Paintless Dent Removal, it never comes back.
No. Today’s factory paints are very flexible and will not be damaged in any way by this process. PDR is the only way to repair a dent and still keep your factory paint.
Paintless Dent Repair or PDR is a method of removing minor dents and dings without adding or removing any paint on the vehicle. This is done by very patiently massaging the dent out from the back of the panel, or sometimes from the front using specialized tools.